There once was a study of doctors and lawsuits, and what it found may surprise you. Those who showed up with their patients in a warm, professional way were less likely to be sued than their colleagues with better outcomes who didn’t exhibit those traits.

You only have a few seconds to make a good impression online.

That’s why good, intuitive design is so vital. Humans see thousands of images every day, so you have to give them reason to pay attention to yours. Not only is it about creating a visually arresting look, but good design engages the human brain on a subconscious level.

IT ISN’T ENOUGH TO BE GOOD AT YOUR JOB. YOU NEED TO TELEGRAPH ATTRIBUTES THAT BUILD CREDIBILITY AND TRUST.

Impressions are often formed by things that aren’t actually tied to the quality of our work. Which is why it’s important to pay attention to the signals we project.

Almost everyone has some hesitation when it comes to embarking on a new website simply because for many, it’s unknown territory.

So here are some practical tips about ensuring that your website project gets delivered on time, on budget, and on brand—and makes you the hero!

COMMUNICATION IS A SKILL THAT CAN BE LEARNED! But it isn’t a skill that’s regularly taught in school. Here are some tips and examples to help your team polish up their presentations, learn how to disagree professionally, and level up what people think of them.